neen james

This quarter, Key Notes On Travel is examining time management with productivity expert Neen James. In her first of two webinars, Neen identified two productivity styles that have implications for anyone working on a team.

"When you run a team, it is important to have an incredible awareness - and establish guidelines for - when members are at their most productive," says Neen. "There are several ways you can determine when your most productive time is. Start with an audit."

The first audit asks whether people are morning birds, night owls or humming birds. The second productivity style identifies whether individuals are planners, crammers or slammers.

And what will all this self-identification benefit? Neen argues that when you know which time of day you are your most productive self, you can communicate your preferences to put your best foot forward. 

Let's get to the quiz...


Quiz / Part A:

Are you a morning bird, night owl or humming bird?

I feel most productive from: 

  • 7 a.m. - 1 p.m. I am a morning bird
  • 2 - 8 p.m. I am a night owl.
  • 11:30 a.m. - 3 p.m. I am a humming bird

Implication: Save important activities for peak performance hours

Morning birds: Tackle your most important or strategic activities in the morning hours while saving your afternoon for maintenance tasking like reports, email and administration. 

Night owls: You may have noticed that most businesses operate nine-to-five which doesn't exactly jive with your circadian rhythm. Night owls stand to benefit most from communicating their productivity style to other team members.

Front-load your morning with administrative tasks while saving the afternoon for creative projects or business development - activities which require more brain power. 

Humming birds: You're raring to go but dang, it's lunch time. Try to network or schedule meetings around noon - and good news, morning birds are still pretty engaged at this time. You enjoy the distinct advantage of flitting between the schedules of morning birds and night owls; it's your super power. 


Quiz / Part B

Are you a planner, slammer or crammer?

You might be a planner if you:

  • Value time accuracy
  • Schedule payments in advance
  • Are not last-minute
  • Like routine
  • Meticulously plan vacations / make plans far in advance
  • Like visuals
  • Want updates

You might be a crammer if you:

  • Are spontaneous
  • RSVP late or plan to attend multiple engagements in the same day/evening
  • Join many things but don't necessarily attend them
  • Purposefully procrastinate 
  • Pay on the due date or even late


Slammers: You're somewhere in the middle of planner and crammer. You like the idea of being as organized as a planner but just can't commit to crafting processes or tying up your schedule. Other times, life feels so busy and chaotic that you find yourself thriving on a deadline. 


Implication: Acknowledgement = more team harmony

Acknowledging whether you're a planner, crammer or slammer can help alleviate the expectations you hold of colleagues or subordinates - and vice versa. 

"Planners and slammers; one’s not better than the other, they’re just different," notes Neen. "But here’s the thing: planners hate crammers. They think to themselves how can you possibly get the same result as me and not put in the work? Crammers think why did you go to all that trouble when you could just do it at the last minute? One’s not better than the other, they’re just different." 

Accepting differences in productivity styles can help reduce conflict between team members who vary in their approach. Crammers might reassure their planner counterparts that deliverables are indeed getting done while planners should not expect regular status updates from their crammer teammates. 


Catch Neen's second time management webinar

Session II: Attention Pays™: How to Drive Profitability, Productivity, and Accountability for Travel Professionals

March 14, 2019
Duration: 60 minutes

To get the results you want, you need to get attention. But most people don’t know how to get it and keep it.

People often see attention as a transaction, something to trade, but it’s much more than that.  Neen has identified that we pay attention at three different levels; personal, professional, and global, and she’s designed a powerful methodology that makes it easy to leverage all three.

Neen’s Intentional Attention model helps leaders and organizations be more deliberate about the choices we make and the actions we take. 

Learning outcomes

  • Why we get attention wrong (and how to get it right)
  • The three types of attention, Personal, Professional and Global and how to master each
  • Strategies to design work and personal environments for optimal attention and focus
  • How to turn your technology and devices from frustrating distractions to powerful levers
  • A simple framework to get aligned, focused and executing faster than ever



Did you miss Neen James' first session?

Join Key Notes On Travel to get caught up:

SESSION I: Folding Time™: Achieve Twice as Much in Half the Time in your travel business 


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